What this check inspects
Shipwork reads an open web-crawl index for the number of domains that link to yours and lists a few of them, then, when the crawl has nothing to say and the search-engine inbound-link data is available, reads the search engine own count and names the most linked page. The two sources are complementary: the crawl is general but lags and misses young or small sites, and the search engine data is current but only answers for a site that has been verified. A site absent from the crawl is recorded as a zero, so "we looked and found nothing" never reads as "we never looked".
What a failure means
This check does not grade your links. No linking domains found in the crawl is a warning, worded so it is clear the crawl was read and simply found none. When neither source has anything compiled for the site yet, it says so as a note rather than reporting zero links as fact. There is no error state: the numbers are reported as context, and no provider is named.
How to fix it
- Read the linking domains as context, not a score: a young site with few links is unproven, not penalised.
- Compare the list over time. Losing linking domains matters more than gaining a few.
- If the crawl found nothing, remember it lags and misses small sites; a verified site can read its own search-engine link data.
- Treat an unexpected linking domain as a question: a scraper, a directory or a partner you do not recognise is worth a look.
A typical failure, worked through
The setupA store has been linked by a handful of supplier sites and one local directory. The open web-crawl index has not yet picked the domain up because it is young.
What the check reportsThe check reports that no domains linking to the site were found in the crawl, then, where the search-engine data is available for the verified site, reports the inbound-link count and the most linked page instead.
The pointTwo sources with different blind spots. Reporting a zero from the crawl as the whole truth would say the site has no links when the search engine can see several.